For your retail investments to pay off, continually evolve and stay competitive amidst the battle of the brands, it is utmost crucial to be in the know of what’s happening in your retail outlets. Our comprehensive suite of Retail Audit solutions is designed to enable you in hitting that competitive stride.
We enable some of the most renowned global brands in boosting their brand value by providing them with up-to-the-minute, actionable insights to execute their retail marketing initiatives with flawless precision.
Mystery Audit to Evaluate Service Centre/Call Centre/In-Store Experience
Relentless focus on setting a benchmark for customer experience
Compliance to Pricing Policies & Strategies
Store Personnel Behaviour
Interaction & Customer Experience
Our mystery shoppers and auditors are rigorously screened, trained and certified before being deployed for any project, and our project governance experts at V5 Global ensure the accuracy and usefulness of the feedback received before reporting to our clients.
Inventory Audit to Measure and Calibrate Inventory with Your Records
Delivering an Accurate Picture of Stock in Your Supply Chain
Multi-Brand Outlet Audit
Evaluating your ROI on Your Retail Marketing Spend
- Knowing Your Shelf-Share & Quantity
- Placement of Branding Collaterals & Promotional Content
- Evaluating Visibility Impact
- Mapping Potential Areas for Improving Visibility
Is the store staff adequately recommending your product in the same product line?