Accelerating Pan-India Seller Onboarding for Global Ecommerce Leader
Client Context and Key Challenges A global B2B e-commerce leader wanted to build an active base of sellers and drive adoption of its subscription plans through structured onboarding and engagement. There they are facing the key challenges included: Designing and deploying a scalable in-house team for seller onboarding and account Driving subscription enablement and platform […]
2.5× Higher Order Conversion in 45 Days via 80% Reseller Activation for Global Ecommerce Giant
Client Context and Key Challenges A global e-commerce leader wanted to outsource reseller onboarding and account management to reduce operational costs and focus on strategic priorities. Key challenges included: Building an efficient onboarding process for a wider, more productive seller Identifying high-potential resellers aligned with category and geographic Ensuring smooth onboarding and activation with minimal […]
250 Multilingual Agents Driving 27% Increase in Merchant Activation for Leading Online Payments Provider
Client Context and Key Challenges A leading online payments processing company aimed to increase merchant adoption and reactivation through an outbound engagement campaign. Key challenges included: Recruiting a large pool of multilingual telecallers to cater to diverse regions. Ensuring remote deployment with reliable technology and performance monitoring. Persuading merchants to adopt services using targeted offers […]
70 Connected Calls Per Day Per Agent Delivering Virtual Team to Win Back Customers for a Leading Fintech Company
Client Context and Key Challenges A fintech company wanted to re-engage old customers and acquire new leads through an outbound campaign. Facing the challenges in: Setting up a scalable, process-driven program for win-back and lead acquisition. Ensuring consistent sales tracking and reporting across multiple desks. Maintaining quality and compliance in a high-volume calling environment. Our […]
Built a Scalable Team of High-Impact Telecallers to Drive New User Acquisition for a Leading Stock Trading App
Client Context and Key Challenges A leading DEMAT and stock trading app wanted to accelerate new user acquisition through a cost-effective and scalable telecaller campaign. Key challenges included: Identifying and onboarding the right telecaller from a large applicant pool. Ensuring telecaller could work remotely while maintaining productivity and compliance. Managing lead conversion and registration completion […]
50+ Premium Retail Fixtures Delivered Nationwide for a leading global home appliance and CE brand.
Client Context and Key Challenges A leading global home appliance and consumer electronics brand expanding its footprint in India sought to replicate its international retail identity across diverse store formats in the country. Key challenges included: Adapting global fixture designs to Indian retail layouts without compromising brand integrity. Managing end-to-end production using globally approved materials […]
Experiential Dealer Engagement Across 25+ Cities to Drive Brand Leadership
Client Context and Key Challenges A leading surface solutions and laminates brand aimed to strengthen dealer relationships and launch its latest catalogue in a way that reinforced its reputation for design and innovation. Key challenges included: Creating a memorable, differentiated brand experience for dealers. Managing large-scale engagement across 25+ cities with consistent execution. Introducing innovative […]
17 Experience Centres Delivered with Operational Excellence Across India for a Global Multi-Level Marketing Corp
Client Context and Key Challenges A global multi-level marketing corporation specializing in dietary supplements aimed to establish experience centres across India to enhance customer engagement and brand visibility. The client faced following challenges: Difficulty in scouting the right property options aligned with brand standards and compliance requirements. Complex licensing processes and legal clearances delaying timelines. […]
Customized Trade Marketing Across 2,000+ Paan Shops and Exclusive Stores for a Leading Tobacco Brand
Client Background A leading tobacco manufacturer aimed to conduct product research, study consumer trends, and generate insights to boost brand awareness for new launches. At the same time, they wanted to strengthen their trade marketing strategy by leading visual merchandising campaigns. The brand faced multiple challenges like – Low brand visibility at retail touchpoints such […]
Streamlined processes to Manage 1,000+ ISDs for a Leading PC & Laptop Manufacturing Company
Client Context and Key Challenges A leading PC and laptop manufacturer needed to bring structure and efficiency to its retail program for managing over 1,000 In-Store Demonstrators (ISDs) across multiple regions. The program faced following gaps that impacted performance and compliance: Lack of a structured approach to program hygiene and administration, leading to inconsistencies in […]